Grate

Customer recognition

Simply Show Your Gratitude.

See a Grate Band or Plaque? Tap it with your phone, or scan the Plaque’s QR code, to recognize excellent service—no app needed.

Official warm obsidian Grate band with the orange Grate wordmark and golden star

Worn by the provider

The Grate Band

Tap the provider’s Band with your phone to open their secure recognition screen.

Official Grate Excellent Experiences Matter plaque with a provider-specific QR code

At the service location

The Grate Plaque

Tap the Plaque or scan its QR code to open that provider’s recognition screen.

Confirm the provider.

Each Band, Plaque, and provider-specific QR code belongs to one person. Check their live card before choosing the accolade that fits your experience.

Open it in the momentThe secure recognition screen opens on your phone in seconds.

Verify, then recognizeConfirm the provider’s identity before choosing an accolade.